FAQs for Students


FAQs for Students

You can pay the tutor through any platform you agree on. ONLY pay after you complete at least one free session with the tutor. Only pay the tutor one session at a time. Do NOT pay for multiple sessions together. If you suspect any suspicious activity from any tutor, do not hesitate to reach out to us.
If the tutor does not offer free sessions, please reach out to us immediately at contact@malkea.sg-host.com
You must ask the tutor about their refund policy. Each tutor has their own refund policy. We do not monitor the monetary transactions that happen between the students and the tutor. That is why we ask students to do at least one free session prior to paying the tutor.
No. We do not monitor the monetary transactions that happen between the students and the tutor.
Any topic related to medicine and healthcare including USMLE STEP 1, USMLE STEP 2 CK, USMLE STEP 3 MCQs and CCS, MCAT, NEET, or any subject taught in medical school including basic science and clinical topics. Advising services will be added soon to the platform.
Yes, you can use the filters available to narrow down the number of available advisors based on your specific criteria and the subject you are looking for.
1-Finding best tutors: This platform will provide you with tutors from all around the world teaching all you need about medicine and possibly in your own language. 2- Reviews: You will be able to check the tutors’ profile and reviews prior to paying. 3-Trust: Only pay after you complete one free session. If a tutor is not providing a free session, please reach out to us at contact@malkea.sg-host.com
Each tutor sets their own prices and we do not control that. Check the tutor’s profile, reviews, and bios prior to paying.
Reviewing the tutors will help other students in knowing which tutors to sign up with. You can only review tutors you made orders from. After you complete the order, you can review the tutor.
Reach out to the tutor. If the tutor does not respond, please reach out to us.
You must ask the tutor about their cancelation policy.
Tutors provide their availability as part of their information. We also recommend messaging the tutor with any questions about availability.
The service will be refunded to the you so you can find another tutor.
We are not responsible for the quality of the tutors. You should check the tutor’s reviews and the first free session prior to paying the tutor.
U.S. law restricts MedTutor Match from conducting business with individuals or entities located or traveling in restricted areas. Businesses or individuals in the following regions and countries are not permitted to register for accounts or utilize our platform: · Iran · North Korea · Syria · Crimea, region of Ukraine · Cuba · Individual nationals of Cuba · Any other country or region restricted by law (this changes occasionally) Regardless of where you are living, you are responsible to comply with any work authorization requirements you may have


FAQs for Tutors

FAQ for Tutors

We do not charge any fees to sign up. You set your own prices and hourly rate. The only conditions we have are to 1) offer a first free session for every student who signs up with you and to 2) get paid for each session separately (e.g. do not ask for a payment for 10 sessions at the same time). Violation of these rules will lead to immediate suspension of your account. If you have any questions about our rules, please reach out to us at contact@malkea.sg-host.com
You will get paid directly from the student using any platform that works for you and the student. Make it clear on your profile which platforms work for you. You should only be paid for a session after completing one free session with the same student. Do not ask the student to pay for more than one session at a time. Violation of these rules will lead to immediate suspension of your account.
To establish trust between you and the student. Not offering a free session as part of your services will result in the immediate termination of your account.
You can teach any topic related to medicine and healthcare including USMLE STEP 1, USMLE STEP 2 CK, USMLE STEP 3 MCQs and CCS, MCAT, NEET, or any subject taught in medical school including basic science and clinical topics. You can also teach subjects related to dental school, pharmacy school, nursing school, or PA school. Advising services on the platform will be added soon. If you are interested in teaching other subjects not covered here, reach out to us and we will consider adding them.
1-Publicity: This platform will be advertised on all our videos and social media platforms that have thousands of followers in medical school and residency. 2- Reviews: Students who you tutor will be able to review you which will increase your reputation as you tutor more students and you will be able to increase your hourly rate.
The audience is any student in healthcare looking to get tutoring related to USMLE exams, medical school, dental school, pharmacy school, nursing school, or PA school.
You set your own prices and hourly rate.
You can work as many hours as you like but we require the tutors to be active on the platform if they sign up. Inactivity for over 1 month will result in the tutor’s account termination. Delay in responding to students’ questions and requests for over 2 days will result in warning. Two warnings will result in the tutor’s account termination.
You are NOT allowed to post any services that is not part of the existing categories on the website. If you are interested in adding a service that does not currently exist, reach out to us and we will consider adding it. Violation of this rule will result in the immediate termination of the tutor’s account.
You set your own refund policy and make that clear on your profile.
Any suspicious activity by the tutor will result in the immediate termination of the tutor’s account. Reasons for account termination: Solicitation of students from our platform, requesting payment without completing the session, faking reviews, false information in bios or your information, inactive account, no response to our emails. If the tutor disagrees with the termination of the account, the tutor can request our admins to look one more time at the reason of the account termination.
After someone makes an order from your tutoring services, you can ask them to write a review about you. Even those who made free orders can write you a review. You have to ask your students to write you reviews as this is an important part of building your brand. Falsefully soliciting reviews will result in the immediate termination of the tutor’s account. Users with 1 and 2 stars representing more than 30% of their reviews will be removed from the platform.

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